Cyber Risk Aware provides two types of Training Campaign Strategies.
Simple (Ad-Hoc) Training Campaigns
Simple (Ad-Hoc) Training Campaigns can be used to carry out immediate Cyber Risk Awareness Training.
Reactive Training - Configured under Phishing Click here for more
Reactive Training provides the ability to train users based on malicious activity criteria carried out during the evaluation and base-lining.
Criteria for enrollment in reactive training is flexible and can customised by the CRA administrator.
We recommend that Administrator begins by creating and testing a Simple (Ad-Hoc) Training Campaign.
We also recommend that your first simple Training Campaign should be sent to yourself only.
This will test email delivery success and allows you to become familiar with the administrator and user portals.
To create a simple Training campaign please complete the following steps.
Step 1: Select the Training Campaign Menu Item.
To begin, select the Training Manager Main menu item followed by the Training Campaign sub-menu item.
- Training Campaigns
- E-mail Templates
- Training Messages
- Training Upload
- Upload Progress & History
You are now in the Training Campaigns List.
Note: On a new portal, this list will be empty.
Step 2: Choose Training Topic and Course
Select "Create a new training Campaign" to begin the Training Campaign Wizard.
1. Choose Training Type
You may choose from 2 options, Course training and Policy Training
- Course Training - Here you will be able to select from a variety for training topics and course from the CRA Suite or you wish to upload your own training in the form of PPT, Word and PDF.
- Policy Training - Where your company is introducing a new policy or updating and existing one, you can load it into your portal and record who has viewed and acknowledged.
2. Select a Training Topic and Course
You may now choose the training topic and course from the drop-down lists.
Topics include - Social Engineering Data Protection, Web security and more all with corresponding courses.
The below are populated as default:
CyberRiskAware currently provides two training media types. These types are identified by the following icons:
When you select a Video Training Course a "Preview Video" button appears between the "Continue" and "Back to List" buttons. You may use this to preview a video before selection.
Select the "Continue" button to proceed or "Back to List" to exit the wizard.
Step 3: Create your first Training Campaign
At the top of the wizard you will be presented with 3 tabs:
1. Campaign Name
This is an editable pre-filled field that defaults to the Training name + DateTime Stamp. This is used to identify the campaign after publication.
2. Pre and Post Training Message
This is currently only available on Video Training courses and the default is blank. Customized messages can be created by an Organisations administrator and help on this is available in the user manual.
For the purposes of your first Training Campaign, we can leave the default values.
3. Publish start Completion Date
Select a date and time to start and also the date you would like the training to set as completed.
4. Send Assignment Email
You can turn this on so the user get email and off if you do not wish for them to receive emails.
E.g. A case for this may be if you are assigning multiple training's you may only want your users to get one email. So you leave this switched on for the first/last campaign and all others will have this switched off.
5. Assignment, Completion Templates
These will be the email which the user receives to notify them of the training being assigned and once they have completed said training.
6. Targeted Recipients
Select the Groups you wish to send your first training Campaign. We recommend that you send it to yourself or local colleagues.
1. Is a Test Campaign
(No as default) You would turn this on, if the campaign is a test and do not want it to interfere with stats.
2. Is Mandatory
(Yes as default) You would turn this off, if you do not require targets to complete this.
3. Automatic Enrollment
(No as default) You would use this if you require all new users to carry out the training,
Note: If a training completes, users will no longer be added to this.
4. Require Acknowledgement
(No as default) If you require users to acknowledge they have completed the course.
5. Generate Certificate
(No as default) If you want users to receive a certificate upon completion
This is used to select the training content language.
7. Override users language selection
When setting up a new user, they are given a default language. This option allows you override each users locale and force the email and training to contain the language selected in option 6 above.
Here you will be able to set the reminder the users receive for this campaign along with when they receive the reminder.
Reminders can be set using 2 options, after clicking 'Configure Reminders'
- Send X days before Training end
- Specific Date
Click 'Add Reminder' and it will now populate in configured reminders as below
Select the "Save" button to proceed or "Back to List" to exit the wizard.
Step 4: How to view your first Training Campaign.
You are now back in the Training Campaigns listing table and you will now see your first "Unpublished" Training Campaign.
Using the drop-down Actions menu to the right of the Unpublished status you will find the following options.
Selecting this option will provide some basic information about the campaign.
Once the training is published and users have interacted with it, you can view results here.
3. Edit, Delete
As described these allow you to edit or delete a training campaign,
Even though you have selected a scheduled time to publish the campaign you may wish to publish immediately. This is especially the case when running your first few "test" campaigns.
Select publish and your training campaign will immediately be published and the training email sent.
Here you will be to add more reminders or delete reminders set up during creation.
Congratulations on Creating your first Training Campaign
Previous Step: How to review your first Phishing Campaign Next Step: How to review your first Training Campaign